From the desk of Razvan Rogoz
Dear friend,
I’d like you to imagine that you’re walking down a dark alley.
It is late in the evening and you’ve had a long day at work. You’re in a safe part of the town so you know that nothing bad will happen yet this is not the most comfortable place in the world.
You pull out your phone and fire up Facebook. That gal you like accepted your friend request. You hope that you won’t screw it again this time.
Then, from nowhere, a guy in a black hoodie comes to you. You don’t know him and you want to have nothing to do with his person. He comes closer and you think you’re going to get mugged.
But his intentions are different. Instead of pulling out a knife and saying something in the area of “Your money or your life you lover of moms” … he smiles and asks you.
“Hi there. Do you want to buy this new <insert expensive brand phone here> for just $200?. I have a huge problem and I need to get money fast.”
You see a brand new phone in front of you. This piece of glass and metal costs around $700 new. You could get it for just a fourth of the price. This is your lucky day.
Yet, if you are like most people, you’ll simply say no and walk away.
Have this ever happened to you? It happened to me several times. Ranging from iPods to brand new iPhones to jewelry and even opera tickets (yes, no kidding), strangers tried to sell me stuff on the street.
I haven’t bought for the same reason that most people don’t buy from a poor sales letter. The offer was there and it was decent. It wasn’t a promise from some royalty in Nigeria, it was tangible. The benefits were clear; get something I like for pennies on the dollars. Yet, I’ve never bought because …
… I never trusted that person.
And if your prospect is not buying from you, guess what? Chances are that he doesn’t trust you. For all intents and purposes, you are that guy in a hoodie trying to sell him a too good to be true deal, especially if you’ve contacted him without for him to express any interest.
He may be interested in what you sell. He may have the money. He may buy even right now in other circumstances. But you are not trustworthy. You are some faceless, nameless marketer he doesn’t know, he doesn’t want to know and who just interrupted his day.
If the deal is too good to be true, then it is a scam. If it is decent, then he doesn’t know you and he would rather buy from someone he trusts.
Trust is the main ingredient of transactions between human. Trust. The money you carry in your wallet is valuable because you and the other person trusts that a financial institution won’t default on that value (FIAT currencies don’t have intrinsic values). When someone hires you for a job, he trusts to pay you a monthly fee in exchange of a work you haven’t done yet.
And online, trust is the glue that makes everything stick together, that makes everything work. In the same time, it is the most overlook element of a sales copy for reasons that elude me.
Your first job as a copywriter is to sell to your prospect something he wants, something that fulfills his needs. He may not need a 24 DVD course on golfing but he wants a better swing. The second job is to make the prospect trust you that you have no hidden motives and that you are really saying the truth, that you are not pulling his leg.
Think about it.
Best regards,
Razvan “The Copy Scientist”